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At G-Leathers, we are committed to delivering your orders safely and on time. Please review our shipping policy before placing an order.
1. Shipping Locations
We currently deliver across the United Arab Emirates, including major cities and remote areas, through trusted courier partners.
2. Order Processing Time
- Orders are processed within 1–2 business days after payment confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
3. Delivery Time
- Standard delivery time is 2–5 business days, depending on your location
- Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances
4. Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout
- Any promotional free-shipping offers will be clearly mentioned on the website
5. Order Tracking
Once your order is shipped, you will receive a confirmation message with tracking details via email or SMS, allowing you to monitor your delivery status.
6. Delivery Attempts
- Our courier partners will make up to two delivery attempts
- If delivery fails due to incorrect address, unreachable contact number, or unavailability, the order may be returned to us
Additional re-shipping charges may apply in such cases.
7. Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
We are not liable for delays or non-delivery caused by incorrect or incomplete address details.
8. Delayed or Lost Shipments
In rare cases of delay or lost shipments, we will coordinate with the courier partner to resolve the issue.
We are not responsible for delays beyond our reasonable control.
9. Damaged Packages
If you receive a damaged package, please inform us within 48 hours of delivery with clear photos of the packaging and product.
10. Refused or Undeliverable Orders
Orders refused by the customer or returned due to delivery failure may be subject to additional shipping or handling charges.
11. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on this page.
12. Contact Us
For questions, requests, or concerns about this Privacy Policy, please contact us:
📧Mail : info@g-leathers.com
📍 Office Address : 78F2+QJ – Deira – Al Sabkha – Dubai – United Arab Emirates
📞 Phone Number : +971 55 863 7373